VolunteerJobDescription
Position Title: Family Stability Program (Central Region) Data Quality Specialist Volunteer
Program: Catholic Charities - Family Stability Program
Responsibilities for Volunteers include, but are not limited to:
· Assist Program Coordinator with collecting and organizing data for provider invoices and reimbursement requests.
· Respond to requests for data updates or clarification.
· Review case manager timesheets, client documents, Excel workbooks, and Excel reports to help ensure accuracy and completeness.
· Support daily administrative tasks and maintain online files in SharePoint.
· Update and maintain community contact lists in SharePoint.
· Follow up with case managers to ensure information is entered correctly and corrections are completed.
· Manage multiple tasks in a timely and organized manner.
· Record hours on Amplify (volunteer website or Causer app) on each shift and at the end of each month, report hours to the Program coordinator or Director.
· Comply with established standards of ethics and confidentiality.
Qualifications:
· Preferred language (Spanish, English, Creole)
· High School Diploma preferred/Bachelor's Degree.
· Administrative work/Microsoft Excel experience is a plus.
· Complete the Onboarding process with Catholic Charities of Central Florida Volunteer Program.
· Must be 18 or older.
· Ability to solve and deal effectively with a variety of situations.
· Ability to communicate respectfully with employees, clients, and community members.
· Must be self-motivated, a quick learner, and a self-starter to do tasks as needed.
· Handles multiple task assignments with a sense of urgency and purpose.
· Volunteers should be committed to participating for at least 72 hours in the first year.
Training:
· Before starting, attend a brief orientation at the Catholic Charities office, then meet with the program coordinator to go over duties and expectations.
Scheduling:
· Workdays: Monday, Wednesday, Friday
· Must be able to commit at least 15 hours or more a week
Benefits:
· Work with co-workers in a friendly environment.
· Social Service and Volunteering can provide you with a sense of purpose, community and happiness, and improve your mental and physical health.
** All information may be subject to change based on specific needs.
